1. Social responsibility
a. Valuable: There is a notable trend toward businesses wanting to be socially responsible and consumers wanting to spend money at companies with that reputation.
b. Rare: Not really, there are other businesses that are socially responsible
c. Imitable: yes
d. Non-substitutable: not substitutable
2. Experience in operations management
a. Valuable: Having the knowledge and background to run a business efficiently is an essential part of any business venture.
b. Rare: Not necessarily, if someone wanted to gain experience in operations management, it would not be that difficult to do so.
c. Imitable: yes, it is a skill most people can develop
d. Non-substitutable: not substitutable
3. Bilingual
a. Valuable: This skill allows me to communicate with a larger sector of the population which is certainly valuable.
b. Rare: somewhat
c. Imitable: yes, but it takes years to become fluent in another language
d. Non-substitutable: not substitutable
4. Friendly demeanor
a. Valuable: You are more likely to connect with someone in a meaningful way if your exchange with them is pleasant and lighthearted.
b. Rare: no
c. Imitable: kind of, it’s something you can work on but it’s also dependent on personality type
d. Non-substitutable: not substitutable
5. Ability to learn new skills quickly
a. Valuable: This allows me to be adaptable and waste less time learning new skills rather than implementing them.
b. Rare: unsure
c. Imitable: no
d. Non-substitutable: not substitutable
6. Worthy cause
a. Valuable: People tend to be more generous and feel good about giving money to organizations with genuinely good intentions.
b. Rare: no, there are lots of nonprofits
c. Imitable: not for certain business plans
d. Non-substitutable: not substitutable
7. Connections with local food drives in South Florida
a. Valuable: Having a close family friend who runs one of the largest annual food drives in South Florida will certainly be useful, at the very least to get advice from her and at most having her hands-on help.
b. Rare: yes
c. Imitable: no
d. Non-substitutable: not substitutable
8. Time management skills
a. Valuable: Time cannot be wasted if you are trying to run an efficient and successful business
b. Rare: no
c. Imitable: possibly, it’s always been a skill that came naturally to me though
d. Non-substitutable: not substitutable
9. Experience in customer service
a. Valuable: Knowing how to treat people who are giving you business is so important to retain customers
b. Rare: no
c. Imitable: yes
d. Non-substitutable: not substitutable
10. Solid understanding of micro and macroeconomics
a. Valuable: While microeconomics is more applicable to starting and running a business, having a firm grasp on both micro and macro offers a fuller picture
b. Rare: somewhat
c. Imitable: yes
d. Non-substitutable: not substitutable
After making this list, I see my top resources as the social responsibility and worthy cause that are inherent to my business venture. These have intrinsic value that can never be lost. Additionally, there has been a trend in recent years to put pressure on companies and corporations to be morally, ethically, and socially responsible. This pressure comes mainly from consumers’ perception of a business. If your business can at least be perceived as a responsible company, it will likely do better than a company that does not prioritize this.